Privacy and Cookie Notice

Who We Are

We are Nivo Solutions Limited (Nivo), registered at Companies House under number 10744928. We are based at 44 Chapel Lane, Wilmslow, Cheshire, SK9 5HZ.

We are registered with the ICO as a fee payer with registration number ZA325306.

Our Data Protection Officer and they can be contacted by emailing DPO@Nivohub.com

‍Our Role

Nivo plays multiple roles when it comes to processing your data. In some situations, we act as a Controller, in others we are the Processor.

When we are a Processor of personal data, we are doing so purely on the instruction of another company (the Controller). If you are an end user of our messaging system, then Controller is likely to be the one you are messaging. To find out more about how your data is protected by them, you should contact them directly.When we act as a Controller, that means that we are responsible for making decisions about the data we hold, and protecting that data on your behalf and in line with the law.

We act as a Controller for the following types of data subjects; Nivo’s employees, job applicants, suppliers, clients, prospects, investors and website visitors.We also act as a Controller when an end user asks to create a Nivo identity and share their data with new providers.

What Personal Data Does Nivo Process?

To find out more about the types of personal data we process where we are the Controller, please click on the Privacy Notice most appropriate for your relationship with us.

‍I am a potential employee
‍I am a corporate client
‍I am a corporate prospect
‍I am an end user of the App
‍I am a supplier to Nivo
‍I am an investor/shareholder
‍I am just browsing your website (includes our cookie notice)

‍Your Rights

As a data subject, you have a number of rights over your personal data under the Data Protection Laws. If you wish to exercise any of your rights, please contact us at info@nivohub.com

Right of access: You can request access to a copy of the personal data which we hold about you, as well as details about why and how we use ;

Right to rectification: You can ask us to change or complete any personal data we hold about you which is inaccurate or incomplete;

Right to be forgotten/erasure: You have a right, under certain circumstances, to ask us to delete any personal data we hold about Please note that there may be situations where we must retain your personal data after a request for erasure where we have a lawful basis for doing so;

Right of restriction: You can ask us to restrict (i.e. prevent) the processing of your personal data where you have objected to our use of it and we have no lawful basis to continue processing your personal data;

Right of data portability: In certain circumstances, you can ask us to transfer the data we hold about you to another This would be sent in a structured, commonly used, electronic form;

Right to object: You can object to us using your personal data for particular purposes; and

Automated decision making: You have a right not to be subjected to automated decision making and profiling in certain

If you have any cause to complain about our use of your personal data, please contact us by emailing DPO@Nivohub.com.

‍You also have the right to lodge a complaint about our processing with a supervisory authority — in the UK that is the ICO whose details are here: https://ico.org.uk/make-a-complaint/

‍Automated decision making

We do not use your personal data in any automated processes to make decisions about you

Technical and Operational Security
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All data is password protected, access controlled by two-factor authentication, backed up securely and encrypted when appropriate. All employees are trained in data protection and are aware of their obligations to ensure the privacy of all data subjects. Data Privacy by Design and Default is an integral part of our development processes. All devices are protected by leading enterprise mobility management technologies. We are ISO 27001 certified.

What Happens If Our Business Changes Hands?

We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, depending on the lawful basis, be permitted to use that data only for the same purposes for which it was originally collected by us.

In the event that any of your data is to be transferred in such a manner, you will be contacted in advance and informed of the changes.

Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). We recommend that you check this page regularly to keep up-to-date.If we make any material changes to the manner in which we process and use your personal data, we will contact you to let you know about the change.

Get in touch

If you have queries about our use of your data please contact us by emailing us on DPO@Nivohub.com