Corporate Client Privacy Notice

Data that we hold and how we use it

As a corporate client, we hold the contact and payment details required to carry out our contract with you, data to manage our relationship and keep you up to date with changes and improvements to our services. This data would have been sourced from you directly.

Forwarding email threads of Lender & Broker conversation to discover@nivohub.com

‍It is likely that the information shared with Nivo will include personal data relating to your organisation and also the broker and the borrower. Nivo will process all personal data in confidence and in accordance with UK GDPR and The Data Protection Act 2018 and in line with our security certifications (ISO 27001 and Cyber Essentials Plus). You should satisfy yourselves that your sharing of these data with us is legitimate under UK GDPR. Once the test has completed we will, if requested, delete all information processed.

Lawful basis for processing

Our lawful basis for processing your data is a combination of Contract and Legitimate Interest. We use legitimate interest when we use your data to keep you up to date with changes and improvements to our goods and services. Our legitimate interest balancing test indicates that this is a legitimate purpose; it is necessary for the purpose of keeping you updated and growing our business, and unlikely to cause you risk or harm. All other data is processed to enable us to fulfil our contract with you and manage our relationship with you.

Data Sharing and Transfers

Like most companies, we use a number of other companies as part of our data processing, for example cloud services and technology services. We have Data Processing Agreements in place with these providers. We also transfer your data to our accountants to ensure we are paid appropriately. Where data is transferred outside of the EEA, we ensure that appropriate protection and mechanisms are in place, for example Standard Contractual Clauses. We do not sell your data to anybody

Retention Periods

We hold data on Corporate Clients for the length of time that you are a client of ours, then another 7 years in case of any dispute.