Customer Support

See common support guidance, based on your needs:

I am the customer of regulated service provider, looking to use Nivo to speak with it.

I am a Nivo Agent, needing assistance with the Nivo desktop portal.

“Receiving customer ID information from Freedom Finance through Nivo allows us to deliver a smoother and quicker journey through a platform that customers can actively engage with. It helps us to reduce identity theft and impersonation risks and has enabled us to eliminate significant amounts of effort."

Craig Collins
,

Wholesale Director for Optimum Credit

Trusted by

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It’s quick to get started with Nivo. See for yourself how we make financial services fast, simple, and secure.

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Nivo Solutions Limited
29 John Dalton Street
Manchester
United Kingdom

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Leave us a message and we will get back to you as soon as possible.

This form is for sales enquiries for the Nivo app. If you are a member of a credit union or are looking to speak to a financial provider, you will need to download the Nivo app and contact them directly as they are a separate company to Nivo.

If you have a technical issue with the Nivo app itself please email technical support at: support@nivohub.zendesk.com.
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Request Demo

It’s quick to get started with Nivo. See for yourself how we make financial services fast, simple and secure.